Why You Need to Reconsider Your Offshore Support Team: The Risks of Lower Skill Sets, Language Barrier and Lack of Urgency”
For many businesses, offshore support teams may seem like a cost-effective solution to customer service needs. After all, labor costs are lower in countries like India and the Philippines, and the availability of workers is significantly higher. However, the reality is that choosing an offshore support team may be costing businesses more than they realize. […]
How to Spot a Trash Call Center Application or Dialer
Running a call center or telemarketing business is no easy feat. With hundreds of calls made daily and the pressure to close more deals, there’s no room for poor call quality and unreliable software. Having a good call center application or dialer is crucial in ensuring success and growth for your business. But how do […]
The Cost Savings of Moving to Dialing Innovations Phone and Internet Bundle for Dunkin and Subway
In today’s fast-paced world, communication is essential for any business to function properly. For restaurants like Dunkin Donuts and Subway, telephone and internet services are a major component of their everyday operations. The cost of these services can add up quickly, especially when you consider the large number of locations each brand has. In this […]
The Future of Freight Industry: AI-Driven Airships
The trucking industry has been facing a lot of turbulence lately. With some of the largest and oldest trucking companies filing for bankruptcy, it has become evident that this industry is in dire need of innovation. Josh VonHauger, an entrepreneur in the transportation industry, has been working on cutting-edge ideas that could revolutionize the freight […]
Why Venture Capital Has Lost Its Way in I.T
For years now, venture capital has been a major driver of innovation in the tech industry. From funding start-ups to providing support for established companies, venture capitalists have played an instrumental role in shaping the digital landscape. However, in recent years, it seems that venture capital has lost its way in I.T. With unrealistic return […]
Achieving Top-Tier Security with Domain as a Service and SEAIM as a Service
With the increasing popularity of cloud technology and the constant evolution of online threats, businesses today face a major challenge in ensuring their online security. The need for effective protection against hacking, data theft, and other cyber crimes has never been greater. And yet, many businesses struggle to keep up with the latest security trends […]
How To Build A Robust Catering Business As A Restaurant Owner
Whether you are just starting out or have been in the restaurant industry for years, the catering business can be a significant addition to your revenue stream. If you want to build a robust catering business, you need to approach it differently than your dine-in or takeout business. In this blog post, we’ll explore how […]
Climate Change is Real: The Logistics Challenges That Business Owners Should Know
As nearly half the world reaches record-breaking temperatures, it’s becoming even more evident that climate change is real and happening at a faster rate than we can imagine. Climate change has a domino effect on many aspects of modern life. One of the most affected areas is logistics, which can significantly impact businesses. In this […]
Dialing Innovations ends the age of waste for Hotels and Motels
Hotels and motels around the country are learning the power of the Dialing Innovations phone system. This revolutionary system has eliminated monthly maintenance fees, expensive updates, forced obsolescence and license fees for basic services. This has allowed hotels and motels to set themselves free with Dialing Innovations and flexible hotel solutions. Many business owners are […]
How Dialing Innovations Can Help Restaurant Chains Cut Costs and Generate Revenue
Blog Introduction: The restaurant industry has undoubtedly been hit hard by the pandemic, with many chains feeling strapped for cash and struggling to stay afloat. In a bid to make up for lost revenue and cut expenses, some restaurants have been turning to fees. However, Dialing Innovations offers a more innovative solution to this problem […]
How Test Prep IT Schools are Producing Underqualified IT Teams
The current market for IT professionals is growing at an exponential rate and bringing in a lot of students and entrants with the promise of lucrative career paths. But, unfortunately, this growth also makes the industry a target for schools that offer quick and cost-effective courses, often referred to as ‘cert mills,’ selling false promises […]
How to Identify if You Have the Wrong IT Vendor and Manufacturer
Working with an IT vendor and manufacturer is crucial to any business, big and small alike. IT industry is growing at an unprecedented rate with advanced technologies emerging every day. But how can you ensure that your IT vendor is helping you grow your business and not just a soulless billing machine? In this blog […]
What Every IT Director Should Ask Themselves About Networks
In the digital age, networks form the backbone of almost every business operation. Yet, despite their importance, their complexity can make them challenging to manage. A successful network is one that is tailored specifically to the business needs, the budget, and the skill set of its users. When these factors are not taken into account, […]
As Memorial Day Approaches, Let Us Reflect on Our Debt to Those Who Have Served
Memorial Day is just around the corner, a time when we remember and pay tribute to the brave men and women who have made the ultimate sacrifice in service to our country. It is a time to reflect on their courage and commitment, and to ensure that we never forget their sacrifice. As we take […]
The Shocking Truth About Staffing Agencies and How They Are Robbing the Middle Class
The business landscape has changed dramatically over the last few decades. Companies are facing new challenges to find talented employees who are willing to work for a fair wage. This has given rise to staffing agencies that promise to deliver employees with the right skills and training. However, the reality is that staffing agencies are […]
How Dialing Innovations is Helping Hotels and Motels Save Money
As a CIO, CEO, President, or small business owner in the hospitality industry, you know that every dollar counts. Whether it’s managing staff, maintaining the property, or attracting new guests, reducing expenses is always a top priority. That’s why many hotels and motels are turning to dialing innovations to help them cut costs and improve […]
Is Your Dialer Solution Earning You ROI? Here’s How to Know!
In today’s competitive business world, ROI is the ultimate goal of any investment. If you are investing in a dialer solution for your business, you would definitely want to know if it is generating the ROI you need. But how can you tell if your dialer solution is worth the expense? This blog post will […]
How Mark Zuckerberg Could Save the Metaverse with Affordable AR Glasses
The metaverse is a term used to describe a collective virtual shared space, created by the convergence of multiple virtual reality spaces. This new digital world has gained a lot of attention and investment, with some projecting it to reach a market value of $1 trillion by 2030. However, the metaverse seems to have gotten […]
Dialing Innovations: Revolutionizing Realtor Communication
As a realtor, communication is key when it comes to buying or selling a house. Most realtor offices rely heavily on their agents’ cell phones for communication, but this method has its drawbacks. The lack of automation, call tracking, recording, and retention makes it difficult to keep track of prospects and leads. That’s where Dialing […]
Why Connecting a CRM to Your Phone Service is Paramount in Achieving Success
Blog Introduction: In today’s fast-paced business world, customer interactions are crucial to the success of any company. Every interaction is an opportunity to improve the customer experience, whether it be through sales or support. However, without a proper system for managing customer data, these interactions can be lost or forgotten. That is why it is […]
The Costly Waste of Roll Over Numbers in Telecom
As a CFO, understanding the ins and outs of a company’s phone bill is essential to cutting costs and ensuring efficient operations. One common factor companies often focus on is their roll over numbers. While they may seem like a valuable asset at first glance, roll over numbers are an outdated telecom feature that can […]
Beat the “Carrier Blues” with Dialing Innovations
Are you tired of dealing with impossible customer service, overpriced lines and internet, never-ending hold times, and broken hardware? You’re not alone. These are all common issues plaguing today’s business environment. The good news is that there is an answer – Dialing Innovations. With low prices, loads of features, and domestic support teams available for […]
How Much Money Could Your Franchise Be Saving?
Every business owner understands the importance of saving money. After all, that’s why franchises exist in the first place—to save money by leveraging group buying power to get better deals on goods and services. But what happens when your franchise organization is overpaying for something like phone lines? What if those same phone lines could […]
How Companies Can Use Ethical Marketing to Support Free Speech
In a time when the freedom of speech is being challenged, companies have a unique opportunity to use ethical marketing practices that support free speech, while avoiding platforms that limit it. By doing so, companies can help ensure that these platforms do not become entrenched in our society. Let’s take a look at how this […]
Solving Service Companies’ On-Call Pains with Dialing Innovations
If you are a service company, you know the headaches that come with managing on-call services. Trying to keep up with multiple phones, and making sure all calls are being answered can be a daunting task. Thankfully, Dialing Innovations has created a unified softphone app that eliminates the need for carrying multiple phones while still […]
IVR Systems: Keep It Simple for a Superior User Experience
Interactive Voice Response (IVR) systems are becoming increasingly popular in businesses of all sizes. An IVR system is an automated voice-based system that handles customer inquiries, requests, and other interactions with customers over the phone. These systems are great for providing quick answers to frequently asked questions and freeing up your staff to focus on […]
Upgrade Your Phone Service Without Breaking the Bank
Are you tired of shelling out hundreds of dollars a month on phone service? It’s time to make the switch to our $10 phone plan and start saving today. Our phone plans are designed with small businesses in mind, so you can upgrade your phone service without upgrading your bill. Let’s take a closer look […]
The Power of Open Source CRMs
When it comes to customer relationship management (CRM) software, there are numerous options available. But if you’re looking for a reliable and cost-effective solution, an open source CRM may be the way to go. Open source CRMs offer the flexibility and scalability needed for businesses of all sizes, making them ideal for small business owners […]
How Dialing Innovations is Helping the Restaurant Industry Overcome Staffing Shortages
The restaurant industry is facing a staffing crisis. With unemployment at a record low, restaurants are having a hard time finding and keeping good employees. This is where Dialing Innovations comes in. Our unified communications phone system allows restaurant owners to take calls for all their locations from a central team, freeing up the on-site […]
How Updating Your Restaurant’s Phone Lines Can Cut Costs and Tap Into New Marketing Methods
In today’s competitive landscape, restaurants need to be always be looking for new ways to cut costs and tap into new marketing channels. One way to do this is by updating your restaurant’s phone lines. Dialing Innovations offers 10 dollar phone lines that are free PBX capable of tracking every call and parsing out the […]
The Impact of a $10 Phone Line on the Telecom Market
The telecom market has been disrupted in recent years by the introduction of a new phone line, costing just $10 per month and coming with a free phone system . This relatively inexpensive option has had an impact on how people use their phones and how much they are willing to pay for phone service. […]
How to Leverage Your Restaurant’s Call Center for Growth
If you own a restaurant, you know the importance of having an outbound call center. Not only does it help with taking orders and fielding customer inquiries, but it can also be used to bring in big orders from corporate accounts. In today’s market, sitting on your hands is not an option—so how do you […]
The Impact of the Do Not Call List on Americans
In 2003, the Federal Trade Commission (FTC) implemented the National Do Not Call Registry in order to give consumers better control over their telemarketing calls. This was a great idea in theory, but it has had some unintended consequences. In particular, it has caused massive poverty and has caused detrimental harm to American consumers. In […]
The Downfall of Call Centers: Why Most Fail and How to Use Technology to Improve Yours
Call centers are a necessary part of many businesses, providing customer support, sales, and technical help. However, most call centers fail due to poor lead management, lack of technology resources, and the inability to form specialized teams. In this blog post we’ll look at why call centers fail and how companies can use technology to […]
How Free Technology is Disrupting the Market and Why It’s Good for Business
For decades, customer relationship management (CRM) systems and telephone systems have been expensive investments for any business. However, thanks to the shift in technology, these massive cost centers can now evaporate – which means more profits for businesses. Let’s take a look at this disruption of the market and why it’s such a good thing […]
Protect Your Business From Gift Card Fraud
Introduction: Gift card fraud is on the rise in many franchises, and unfortunately, it can be costly to business owners who don’t take the necessary steps to protect their stores. Dialing Innovations has developed a free IVR system that is designed to shield team members from these costly fraud calls. If you are looking for […]
The Benefits of Dialing Innovations for Your Call Center
If you own or manage a call center, you know that contact rate is one of the most important metrics to track. Poor contact rate can lead to lost revenue and decreased customer satisfaction. Traditional phone lines and even regular VoIP lines have a poor connection rate because of every tightening scrutiny of the calls. […]
Why Apprenticeship is Better Than College in the I.T Industry
In the world of technology, apprenticeship is becoming an increasingly popular option for those looking to gain practical experience and skills needed for a successful career in Information Technology (I.T.). Apprenticeships offer hands-on learning opportunities that can’t be replicated in a traditional college setting, and they provide real-world experience that can give you an edge […]
The Compound Effect of Good Customer Service in Business Sales
One of the most important factors to consider when it comes to driving sales in your business is customer service. Good customer service can not only help you make more sales, but it can also have a compounding effect on your business. This means that the positive effects of good customer service will be felt […]
Is Your Business Overpaying for Phone Service?
Are you a business owner who’s looking to save money on monthly expenses? If so, you may want to consider taking a closer look at your phone bill. According to recent studies, 85% of businesses are overpaying for basic phone service when compared to dialing innovations. Let’s take a look at why this is and […]
Cybersecurity –
Cybersecurity – Why it has never been more important to replace home-grade network equipment with business class routing and firewalls The term cybersecurity is used a lot these days, but what does it really mean? In short, cybersecurity is the practice of protecting electronic information by mitigating information risks and vulnerabilities. Information risks can come […]
How Hotels and Motels are Leveraging Dialing Innovations
Hotels and motels have been relying on expensive phone systems for decades. These solutions come with hefty service fees and long-term maintenance agreements. Fortunately, Dialing Innovations is now disrupting the market with their $10 per line phone systems that are Ray Baum Act and Carrier’s Law compliant. With this innovative solution, hotels and motels can […]
Dialing Innovations: Making Call Centers More Profitable
Call centers are a vital part of many businesses, providing the connection between customers and the company. To maximize profits and provide the best customer service, it is important to utilize a reliable and efficient system. That’s where Dialing Innovations comes in. With its unique approach to VoIP lines and data management, Dialing Innovations is […]
Why Phone Orders Outproduce Online App Orders
The consumer’s ordering experience is a critical factor in the success of any business. It can be the difference between a loyal customer base and one that is constantly searching for better options. As more businesses go digital, it’s important to understand why phone orders still outproduce online app orders. Let’s take a closer look […]
The Benefits of Dialing Innovations Hosted Domain Controllers and Managed Services for Restaurants
If you’re a restaurant owner, chances are you’ve heard of Dialing Innovations hosted domain controllers and managed services. But what do these services offer restaurants that they don’t already have? We’ll break down the benefits of Dialing Innovations hosted domain controllers and managed services, as well as why restaurants should consider using them. What are […]
The Benefits of Hosted Domain Controllers
For business owners, hosted domain controllers are a powerful tool that can help streamline your operations and maximize efficiency. But what exactly are hosted domain controllers, and why should you consider incorporating them into your business? Let’s take a look at the benefits of hosted domain controllers and how they can help you make the […]
Making the Most of Your VoIP Phone System with a Decision Tree
If you are a CIO, CEO, President, or small business owner looking to maximize your return on investment (ROI), then you should consider utilizing a decision tree when selecting and implementing your Voice over Internet Protocol (VoIP) phone system. A decision tree can help you make more informed decisions about which system will be the […]
Why Blended Call Centers Out Preform
Outbound call centers have the potential to be very profitable if they are managed correctly. Outbound staff have strong incentives to stay on staff due to generous commission structures, which can increase staff retention rates. This cost-effectiveness helps keep staff on staff, which in turn helps to increase the profitability of outbound call centers. On […]
How VoIP Phone Systems Can Help Your Business Stay Compliant and Cut Costs
Staying compliant with regulations can be a challenge for any business, especially in the hospitality industry. With the introduction of Voice over Internet Protocol (VoIP) phone systems, businesses are now able to stay compliant while also cutting costs. In this blog post, we’ll discuss why VoIP phone systems are beneficial and how they can help […]
3 Factors to Consider When Choosing a Contact Center Solution
Introduction: The contact center is the heart of customer service and support for most businesses. With the right contact center solution, you can provide quality service that improves customer satisfaction and drives business growth. But how do you know which contact center solution is best for your business? Let’s look at three factors to consider […]